Life happens, so we’ve got you covered. You can protect your purchase from accidental damage through TouchPoints Damage Insurance.
Please note: TouchPoints Insurance covers 1 set of TouchPoints. If you multiple sets you will need to purchase one insurance per set.
Insurance must be purchased within 30 days of purchasing your TouchPoints.
This 1-year insurance covers:
- Defects outside the standard manufacturer's warranty.
- Replacement of up to 1 set of TouchPoints within a 12 month period.
- Replacement TouchPoints in the case of lost devices
- Replacement accessories
- Shipping fees
Damaged TouchPoints must be returned to be eligible for a replacement set.
USPS – First Class Package (2 – 5 business days): Rates calculated at checkout
USPS Priority Mail (1-3 business days): Rates calculated at checkout
USPS First Class Package International (11-20 business days): Rates calculated at checkout
USPS Priority Mail Express International (3-8 business days): Rates calculated at checkout
Customer is responsible for any customs and duties fees to Canada.
Shipping processing: 1 business day
For Malaysia, please visit https://touchpointmalaysia.com/
For South Africa, please visit https://ilovetouchpointsa.com/
For Europe, please visit https://www.mindtecstore.com/
If your country is not listed please reach out to firstname.lastname@example.org to learn of localized support in your area.