Damage Insurance (1-year)
Regular price $49.99
Product Details
Life happens, so we’ve got you covered. You can protect your purchase from accidental damage through TouchPoints Damage Insurance.
Please note: TouchPoints Insurance covers 1 set of TouchPoints. If you multiple sets you will need to purchase one insurance per set.
Insurance must be purchased within 30 days of purchasing your TouchPoints.
This 1-year insurance covers:
- Defects outside the standard manufacturer's warranty.
- Replacement of up to 1 set of TouchPoints within a 12 month period.
Not Included:
- Replacement TouchPoints in the case of lost devices
- Replacement accessories
- Shipping fees
Damaged TouchPoints must be returned to be eligible for a replacement set.
Shipping
US orders:
USPS – First Class Package (2 – 5 business days): Rates calculated at checkout
USPS Priority Mail (1-3 business days): Rates calculated at checkout
Canada orders:
USPS First Class Package International (11-20 business days): Rates calculated at checkout
USPS Priority Mail Express International (3-8 business days): Rates calculated at checkout
Customer is responsible for any customs and duties fees to Canada.
Shipping processing: 1 business day
For Malaysia, please visit https://touchpointmalaysia.com/
For South Africa, please visit https://ilovetouchpointsa.com/
For Europe, please visit https://www.mindtecstore.com/
If your country is not listed please reach out to hello@thetouchpointsolution.com to learn of localized support in your area.
Returns Policy
- US & Canada: We offer a 30-day money back guarantee provided all TouchPoints components (TouchPoint devices, couplers, and charging cable) are returned undamaged and in working factory condition. The 30-day countdown is upon receipt of the package. If 30 days have gone by since you received your package, unfortunately we will not be able to refund or exchange.
- Countries outside of US & Canada: Please reach out to hello@thetouchpointsolution.com to learn of localized support in your area. If there is not localized support in your area we're happy to serve you to the best of our ability however orders are not eligible for to be returned for refund.
- All sales are final after 30 days. Clearance items are non-refundable.
- Shipping charges are non-refundable.
- A Return Merchandise Authorization (RMA) must be requested. Contact hello@thetouchpointsolution.com to obtain an RMA #. Returns must be postmarked within 30 days of receipt of package and must be authorized with an RMA # in order to be accepted. If returned without an RMA #, the return is subject to a 10% restocking fee. Return postage will be deducted from the refund amount.
- Refunds are credited back to the original method of payment.
Warranty
Clothing ClipsUS orders:
USPS – First Class Package (2 – 5 business days): Rates calculated at checkout
USPS Priority Mail (1-3 business days): Rates calculated at checkout
Canada orders:
USPS First Class Package International (11-20 business days): Rates calculated at checkout
USPS Priority Mail Express International (3-8 business days): Rates calculated at checkout
Customer is responsible for any customs and duties fees to Canada.
Shipping processing: 1 business day
For Malaysia, please visit https://touchpointmalaysia.com/
For South Africa, please visit https://ilovetouchpointsa.com/
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