TouchPoints Insurance is only applicable to customers in the United States.
Please note: TouchPoints Insurance covers 1 set of TouchPoints. If you multiple sets you will need to purchase one insurance per set.
Insurance must be purchased within 30 days of purchasing your TouchPoints.
- Defects outside the standard manufacturer's warranty.
- Replacement of up to 1 set of TouchPoints within a 12 month period. Damaged TouchPoints must be returned to be eligible for a replacement set.
- One set of replacement wristband couplers included within a 12 month period.
- Free shipping on replacement parts.
- Replacement TouchPoints in the case of lost devices.
- Replacement wristbands.
TouchPoints Insurance is non-refundable.
|USA- orders over $150||USPS- Standard Shipping||Free|
|USA - orders under $150||USPS- Standard Shipping||$4.99|
|USA- 2 Day Shipping||UPS||$10.00|
|Canada -||USPS/Canada Post||$25.00|
We currently only ship to the US and Canada.
Return Policy - 30 Day Money Back Guarantee
- We offer a 30-day money back guarantee provided all TouchPoints™ components (TouchPoint™ devices, couplers, and charging cable) are returned undamaged and in working factory condition. The 30-day countdown is upon receipt of the package. If 30 days have gone by since you received your package, unfortunately we will not be able to refund or exchange.
- All sales are final after 30 days. Clearance items are non-refundable.
- Shipping charges are non-refundable.
- A Return Merchandise Authorization (RMA) must be requested. Contact firstname.lastname@example.org to obtain an RMA #. Returns must be postmarked within 30 days of receipt of package and must be authorized with an RMA # in order to be accepted. If returned without an RMA #, the return is subject to a 10% restocking fee. . Return postage will be deducted from the refund amount.
- Refunds are credited back to the original method of payment.
- 2 TouchPoints™ to be worn on either side of the body
- 2 wristbands or zipped bands
- Dual-pronged charging cable
- linen carrybag
- 1-year limited manufacturer's warranty