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What if TouchPoints don't work on me?

Posted by Customer Escalations on

There are no known conditions that would render TouchPoints ineffective. TouchPoints should work on everyone because of how the brain integrates sensory input. If it feels like your TouchPoints aren’t producing calm it could be because they are on too slow of a speed setting for a particular person or the overlap period may be too long. Try a faster setting with no overlap if this is a possibility. If someone is panicking or thinking about an extremely stressful event, it may take longer than 30 seconds for the individual to feel the difference. In this case, leave your TouchPoints on and then reassess every minute. In a few minutes, there should be a noticeable difference. If an individual has a severe medical or mental health condition or is under the influence of drugs or alcohol, this may interfere with the results. If an individual has a dissociative disorder, autism, or agenesis of the corpus callosum, he or she may not be able to notice the positive changes even if they are occurring.
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