Safety & Care

With proper use and care, TouchPoints are built to last at least a year. They're designed to be used throughout the day in short 5–30 minute periods as needed. Using them for several consecutive hours daily won't cause any harm to you, but it can shorten the lifespan of the devices.

• Store at a temperature between 59–80°F (15–27°C)
• Keep TouchPoints somewhere dirt and water can't reach them
• Handle with care — dropping or rough handling can cause irreparable damage
• TouchPoints are sweat resistant, but not waterproof — keep them away from water

TouchPoints use lithium-ion rechargeable batteries that run about 3–4 hours on a full charge and hold their charge for up to a week.

• Charge using the TouchPoint dual-pronged USB cable for best performance
• Plug both devices into the charging cable before connecting it to a power source
• Charge at least once a week to maintain battery health
• Unplug the USB adapter from the wall when it's not in use
• Avoid charging for 24 hours or longer at a time
• Avoid USB ports built into furniture, like lamps or sofas
• Only use a charging adapter that carries a recognized safety certification, such as CE or UL
• Never use a USB cable if the insulation or connectors are damaged

• Not recommended for children ages 3 and under, due to choking hazard
• If you have a medical condition or are following a treatment plan, check with your physician before use

TouchPoints are a general wellness device — a term the FDA uses for low-risk products designed to support a healthy lifestyle. They're not an FDA-regulated device, and they're not intended to diagnose, treat, or cure any condition. TouchPoints are not a substitute for medical advice — if you have questions about using TouchPoints alongside a medical condition or treatment plan, please consult your physician.