What is your return/refund policy?
We offer a 30-day money back guarantee provided all TouchPoints™ components (TouchPoint™ devices, clips, couplers, and charging cable) are returned undamaged and in working factory condition. The 30-day countdown is upon receipt of the package. If 30 days have gone by since you received your package, unfortunately we will not be able to refund or exchange. All sales are final after 30 days.
Returns that are postmarked within 30 days of receipt of pacakge are accepted.
Additional non-returnable items include gift cards and downloadable software products.
Proof of purchase is required for eligible returns.
How do I return my devices?
Contact us by emailing email@example.com or calling 877-77-TOUCH within 30 days of receiving your purchase and we will help you process the return.
If you are returning your device for a refund, you will need to pay for return postage at your local post office.