Damage Insurance

TouchPoint products come with a one-year limited manufacturer warranty. Cover more and stress less with Damage Insurance.

✓Must be purchased within 30 days of purchase of TouchPoint Kit

✓Eligible for refund for up to 30 days

✓Each purchase may be applied to one TouchPoint Kit

✓TouchPoint Kit must be registered with purchase of Damage Insurance on online product registration

✓Available for US and Canada only

Protection on accidental damage to devices
Up to two free replacement devices for accidental damage 

Shipping Processing: 1 business day

United States:

USPS Ground Advantage (2 – 5 business days): Rate calculated at checkout

UPS Ground (1-5 business days): Rate calculated at checkout

Priority shipping is not available for US domestic orders due to carrier restrictions.

Canada:

UPS Worldwide Express (1-3 business days): Rate calculated at checkout

Customer is responsible for any customs and duties fees to Canada.

Other:

For Malaysia, please visit facebook.com/malaysiatouchpoint

For Europe, please visit mindtecstore.com/

If your country is not listed please reach out to hello@thetouchpointsolution.com to learn of localized support in your area.

US & Canada:

We offer a 30-day money back guarantee provided all TouchPoints components (TouchPoint devices, couplers, and charging cable) are returned undamaged and in working factory condition. The 30-day countdown is upon receipt of the package. If 30 days have gone by since you received your package, unfortunately we will not be able to refund or exchange.

• All sales are final after 30 days.
• Clearance items are non-refundable.
• A Return Merchandise Authorization (RMA) must be requested. Contact hello@thetouchpointsolution.com to obtain an RMA #. Returns must be postmarked within 30 days of receipt of package and must be authorized with an RMA # in order to be accepted. If returned without an RMA #, the return is subject to a 10% restocking fee. Return postage will be deducted from the refund amount.
• Refunds are credited back to the original method of payment.

Countries outside of US & Canada:

Please reach out to hello@thetouchpointsolution.com to learn of localized support and refund policies in your area.

Limited Manufacturer's Warranty: TouchPoints Manufacturer Warranty includes a 1-year limited warranty covering any manufacturer defects.

Damage Insurance (separate purchase required):

• Up to 2 FREE replacement devices for accidental damage for 12 months.
• Up to one set of FREE replacement accessories for accidental damage for 12 months.
• Free shipping on damage claims.

*Limitations an exclusions apply.

Read product coverage policy and terms